Shipping policy

WatchVault.ca: Shipping Policy

Effective Date: September 2, 2023

General Information
We process orders within 1 to 3 business days, excluding weekends and holidays, after order confirmation. A shipping notification will be sent once your order is dispatched.

Shipping Rates & Delivery Estimates

Standard Delivery: Estimated arrival within 5 to 10 business days.
Express Delivery: Estimated arrival within 2 to 5 business days.
Shipping fees vary based on destination and selected shipping method and will be displayed before you complete your order.
Shipping Areas
We offer shipping to various countries, with exceptions for Russia, North Korea, and China.

Order Tracking
Upon dispatch, you'll receive a tracking number via email to monitor your order's progress online.

Taxes and Duties
Orders shipped outside Canada may incur import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the customer.

Shipping Concerns
If your order doesn't arrive within the expected timeframe, or if you have any shipping-related questions, please reach out to us at alex@watchvault.ca. We're committed to resolving any shipping issues swiftly.

Returns
For information regarding returns and refunds, please refer to our Refund Policy.

At WatchVault.ca, we're dedicated to ensuring a smooth and timely delivery of your luxury watch orders.